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FAQs 

• On what stock exchanges are Tate & Lyle shares traded and what are the stock symbols?

  Tate & Lyle ordinary shares trade on the London Stock Exchange and may be accessed on Bloomberg under the symbol TATE LN, on the Reuter Equities 2000 Service under TATE.L and on Quotron under TATEU.EU. In the US, Tate & Lyle's ADRs trade on the NASD OTC Bulletin Board under TATYY (each ADR is equal to four ordinary shares). Tate & Lyle 6.5% Cumulative Preference Shares are traded on the London Stock Exchange under the ticker BD15.

• How many ordinary Tate & Lyle shares are in issue?

  Please refer to the latest "Total Voting Rights" release available in the "Regulatory news" section of this website).

• How do I buy/sell Tate & Lyle shares?

  Tate & Lyle ordinary shares can be bought and sold through a stockbroker or share dealing service. Our registrar, Equiniti, also operates a share dealing service which offers shareholders a simple way of buying or selling shares, either over the telephone, or via the internet. For more information, click here. Alternatively, you can telephone 08456 037 037. Lines are open from Monday to Friday (excluding bank holidays) between 8.00am and 4.30pm for sharedealing and until 6.00pm for enquiries.

• Who are the Company's Registrars?

  Tate & Lyle's registrar is Equiniti. Their address is:

  Equiniti,
  Aspect House
  Spencer Road
  Lancing
  West Sussex
  BN99 6DA
  UK

  Click here to access Equiniti's website and online share information. For telephone enquiries please phone: 0871 384 2063 (for UK calls) or + 44 (0)121 415 7047 (for calls from overseas).

• How do I notify you of a change of address?

  If you are registered with Equiniti's online service www.shareview.co.uk you can change your address by logging in to your Portfolio. You will require the shareholder's full name and current registered address and the shareholder reference number (both of these can be found on a share certificate, recent dividend voucher or any other correspondence from Equiniti).

  If you are not registered with Shareview you will need to print off the relevant form, which you can download here. Complete it and return it to Equiniti at the address provided on the form.

• How do I notify you of a change of name?

  You should notify Equiniti in writing, enclosing a copy of your marriage certificate or change of name deed together with your share certificate(s).

• I have lost my share certificate – how do I obtain a replacement?

  If you lose your share certificate or it has been stolen, you should inform Equiniti immediately by phoning 0871 384 2063* (for UK calls) or + 44 (0)121 415 7047 (for calls from overseas). You will then be sent a letter of indemnity, which must be completed and returned to Equiniti so that a replacement certificate can be issued. There is a charge for this service. Please note that once a letter of indemnity has been issued it cannot be reversed, even if you subsequently locate your original certificate. You may, therefore, prefer to check your records again before contacting Equiniti. * Calls to 0871 numbers are charged at 8 pence per minute from a BT landline. Other telephone providers' costs may vary.

• A shareholder has died – what do I do?

  If you are administering an estate, you may need to transfer shares into the names of beneficiaries or sell the holding. The first step is to write to Equiniti to tell them your intended action. Equiniti will then place a temporary marker on the register to ensure that wherever possible, no further dividend payments are issued in the shareholder's name. Equniti will also send you the forms that you will need to complete.

• How do I transfer my shares?

  If you wish to transfer your shares, you can transfer your holding using a stock transfer form. A Stock Transfer Form, along with instructions on how to complete the form, can be obtained by contacting Equiniti. Alternatively, you can download the form here.

• I hold Tate & Lyle American Depositary Receipts. Where shall I direct enquiries?

  ADR enquiries should be directed to The Bank of New York Mellon, which is the Depositary for Tate & Lyle American Depositary Receipts. Contact details for the Depositary can be found below:

  BNY Mellon Shareowner Services
  PO Box 358516
  Pittsburgh, PA 15252-8516
  USA

  
  For telephone enquiries please phone:
  Tel: 1 877 353 1154 (US toll free)
  Tel: +1 201 680 6825 (outside USA)
  
  E-mail: shrrelations@bnymellon.com
  Website: www.bnymellon.com/shareowner

• What is the CUSIP number for Tate & Lyle's American Depository Receipts?

  876570607

• I see that Tate & Lyle's American Depositary Receipts are listed on International OTCQX. What is International OTCQX?

  OTCQX is the premium tier of the U.S. over-the-counter marketplace which gives non-U.S. companies a visible U.S. cross-listing without the duplicative regulatory costs required of listing on a traditional U.S. exchange.

  OTCQX companies use the quality controlled OTCQX listing platform to offer investors transparent trading, superior information, and easy access through their U.S. regulated broker-dealers. The innovative OTCQX platform offers companies and their shareholder a level of marketplace services formerly available only on a U.S. exchange.

• When is the next dividend due?

  Tate & Lyle currently pays dividends twice a year: the interim, for the six months to September, is typically paid in January, and the final, for the six months to March, is typically paid at the end of July or beginning of August.

  For the year to 31 March 2010, Tate & Lyle paid a final dividend of 16.1p on 30 July 2010 to all shareholders on the Register of Members on 25 June 2010. The full year dividend was 22.9p per share, in line with the prior year.

  For more information, please visit our Dividend Information page.

• Can I have my dividends paid directly into my bank or building society account? / I would like to change the account to where I have my dividends paid.

  If you want to add or change a bank account or want to have your dividend paid to someone else, you will need to inform Equiniti. If you are registered with Shareview you can notify Equiniti of your changes immediately by logging into your Portfolio. If you have not yet registered, you can do so by clicking here.

  Alternatively, you can click here to download a dividend instruction form. Please complete and sign the form and return to Equiniti.

• Can my dividends be reinvested and used to buy more shares?

  At the 2009 Annual General Meeting, shareholders passed a resolution authorising the directors to offer ordinary shareholders the opportunity to receive dividends in the form of new ordinary shares instead of cash. The Company has offered shareholders the opportunity to participate in the Tate & Lyle Evergreen Scrip Dividend Scheme commencing with effect from the 2010 interim dividend payable on 8 January 2010.

• I have not received my dividend cheque. What should I do?

  Please contact Equiniti, who can check the payment details and, if appropriate, issue another cheque. To avoid this problem, you may like to consider having your dividends paid directly into your bank or building society account.

• How do I obtain historical share prices of Tate & Lyle, for the purpose of completing my tax return?

  Historical share prices can be found in the share price section of this website, where we hold data going back to 2001. If you require share prices prior to this, you should contact your own broker. Alternatively, the London Stock Exchange can provide this information.

• Can I choose whether to receive my Annual General Meeting documents electronically or in paper format?

  Shareholder documents are only sent in paper format to shareholders who have elected to receive documents in this way. This approach enables the Company to reduce printing and distribution costs and its impact on the environment.

  Shareholders who have not elected to receive paper copies are sent a notification whenever shareholder documents are published, to advise them how to access the documents via the Tate & Lyle website, www.tateandlyle.com. Shareholders may also choose to receive this notification via email with a link to the relevant page on the website. Shareholders who wish to receive email notification should register online at www.shareview.co.uk, using their reference number that is either on their share certificate or other correspondence.

• If I am unable to attend the AGM, can I appoint a proxy?

  Yes, all Tate & Lyle shareholders currently receive a Proxy Form in paper format unless they have elected to receive an email notification, which includes details of how to appoint a proxy online.

  If you wish to receive e-mail notification, please register online at www.shareview.co.uk using your reference number that is either on your share certificate or other correspondence.

• When is Tate & Lyle's next Annual General Meeting?

  The provisional date of our next AGM is 28 July 2011.

• What is corn wet milling?

  Tate & Lyle is the number three corn wet miller in the world and produces all of its corn-based ingredients through a wet milling process. The process begins by cleaning and steeping the shelled corn in water. The basic corn starch which makes up 57% of the corn kernel is then extracted through a grinding and separation process. This basic starch is the building block to all of our corn-based ingredients and goes through further physical or chemical modification, fermentation or refining to produce a diverse range of cereal sweeteners, starches, gums and acidulants for the food and industrial markets.

  Although the starch is the most valuable component of the corn kernel for Tate & Lyle, nothing is wasted and selling on the remaining components helps manage the net cost of corn. The remaining 43% non-starch components are broken down into 22% corn gluten feed (made from the hull and fibre and used in cattle feed); 4% gluten meal (extracted from the endosperm and used in aquaculture feed and pet food; 3% corn oil – made from the germ and used by the food industry; and the remaining 14% is water.

  For more information on corn wet milling and Tate & Lyle's other production processes, please click here.

  You can also find out more about corn wet milling on the corn refiners association website: www.corn.org

• How do you negotiate prices and volumes for your corn?

  Selling corn-based commodity products in both the USA and Europe is usually done through annual pricing rounds. These involve a series of face-to-face meetings with key customers, held over a number of months, where prices for products like high fructose corn syrup, or charges for toll production are negotiated for the next 12 months or in some cases on a multi-year basis. The majority of our commodity ingredients, both food and industrial, are sold through this mechanism, with only a small amount sold on a spot (or ad hoc) basis.

  The pricing rounds are highly commercial and it is the responsibility of our sales teams to ensure that we get the best price for our products, while remaining competitive against other ingredient suppliers who may sell the same ingredient or substitute products.

• How do you manage volatile corn prices?

  In the USA, as soon as a customer order is agreed, if we do not hold actual corn in storage, we manage the risk of changing corn prices by hedging corn costs on the Chicago Mercantile Exchange (CME). This involves entering into a futures contract at the CME whenever we take an order from a customer, which means we can buy corn at a specific price at a set date in the future, allowing us to budget without considering fluctuating corn prices. CME contracts offer the opportunity to establish raw material values as quoted today for periods up to two years in advance. For more information on the latest US corn prices, please visit CME's website here.

  In Europe, a smaller market for us than the USA, there is no liquid corn futures market, which means we cannot hedge the full corn price cost as we can in the USA. It is not possible to use hedging procedures to lock in the majority of by-product revenues in either Europe or the USA.

• What are the reforms of the EU sugar regime and what are its objectives?

  In February 2006, EU agriculture ministers formally adopted a radical reform of the EU sugar sector. This brought a system which had remained largely unchanged for almost 40 years into line with the rest of the reformed Common Agricultural Policy. The reform was also driven, in part, by a ruling from the World Trade Organisation in August 2004 which ruled that subsidised EU sugar exports were illegal.

  The objective of the reform was therefore to reduce surplus EU quota of beet sugar and isoglucose by approximately 6 million tonnes between 2006 and 2009. In addition, cane sugar imports into the EU were programmed to increase by around 2m tonnes from July 2009. The EU Commission believes that the net reduction of around 4m tonnes will enable the EU sugar industry to remain sustainable, self-sufficient and competitive.

  The main components of the reforms to encourage uncompetitive sugar producers to leave the industry were as follows:

  • A 36% cut in the guaranteed minimum processed white sugar reference price over four years (from €631.9/tonne in 2006/2007 to €404.4/tonne from 2009/2010);
  • A 36% cut in the raw sugar reference price (from €496.8/tonne in 2006/2007 to €335.2/tonne from 2009/2010);
  • A Restructuring Fund to pay compensation to those who surrendered their beet sugar and isoglucose quotas - financed by the remaining beet sugar and isoglucose producers in the industry; and
  • Compensation for sugar beet farmers.
  • Transitional aid to EU cane refiners.

  The 2006-2009 scheme for the restructuring of the European sugar industry has resulted in the target sugar quota being surrendered and the market is now largely in balance. The final institutional price reduction was effective on 1 October 2009 and has generally improved margins across the industry.

  NB. Cane refiners are not subject to the quotas. The quota reduction measures only applied to beet sugar and isoglucose producers. As part of these measures, Tate & Lyle exited its Eastern Sugar beet processing operations in Hungary, Czech Republic and Slovakia in February 2007.

• How is SPLENDA® Sucralose made?

  SPLENDA® Sucralose is manufactured by a multi-step patented process which starts with sugar. The process selectively replaces three hydrogen-oxygen groups on the sugar molecule with three chlorine atoms. The result is a sweetener that is approximately 600 times sweeter than sugar and has no calories.

  For more information on sucralose and Tate & Lyle's other production processes, please click here.

  For more information on SPLENDA® Sucralose, please visit www.sucralose.com and www.sucralose.org.

• Is Sucralose safe?

  The safety of sucralose is well documented in more than 100 scientific studies conducted over a 20-year period. In addition, sucralose and, specifically, the safety data on sucralose, has been reviewed by the U.S. Food and Drug Administration (FDA) and other national regulatory agencies, as well as by international health authorities such as the World Health Organization, and found to be safe for use by all consumers, including children, pregnant women and people with diabetes.

  Sucralose has been available in international markets for more than 17 years. The FDA first approved the use of sucralose as a non-nutritive sweetener in 1998 and expanded this approval in 1999. Currently, sucralose is permitted for use in over 80 countries and it has never been required to carry any safety information or warning statements on its labelling. For more information on the safety of sucralose please visit www.sucralose.org/.

• Where do you operate?

  Tate & Lyle operates more than 45 production facilities mainly in the Americas, Europe and South East Asia.

• How many people does Tate & Lyle employ?

  At 31 March 2010, Tate & Lyle employed 5,666 people across the Group.

• When will Tate & Lyle report its next financial results?

  The announcement of our results for the six months to 30 September 2010 has been provisionally scheduled for 4 November 2010. The statement of our results will be available as a pdf on this website. The presentation of the results will be audio webcast online and available as a pdf with a full transcript of the speech. Please view our financial calendar to see the currently scheduled financial reporting dates.

• Who are Tate & Lyle's corporate brokers?

  We have two corporate brokers, Citi and RBS (Hoare Govett). Addresses are given below:

  Citi
  33 Canada Square
  Canary Wharf
  London E14 5LB

  RBS (Hoare Govett)
  250 Bishopsgate
  London EC2M 4AA

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